WHAT SHOULD YOU DO AFTER WINNING THE AUCTION ?

• Buyer please go through easy & secure checkout after auction ended. It will calculate the total for you automatically. You can choose your payment method and pay you item immediately!

HOW LONG WILL IT TAKE IT FOR ITEM SHIPPED AND ARRIVED?

• Most likely, order will be process within 24 hours (except weekends and holidays) after payment is received. Please allow up to 3 business days for the item shipped. Usual transit time from 3-14 days, depends on destination.

WHAT SHOULD YOU DO WHEN YOU RECEIVE A WRONG, DEFECT, DAMAGE, OR DISSATISFY PRODUCT ?

• Please inspect and hand-fit all items by the time it arrive. Customer MUST contact us within 3 days after the date of package arrived via email for all claims of shipment damage, defects, missing parts, or dissatisfy. No claims will be accepted after 3 days, NO EXCEPTION.
• Since all our products are sold as brand new, all damaged products are considered damage during transit. Buyer who has purchased insurance will have the replacement immediately after the product is inspected. Buyer who has not purchase insurance can also file the damage claim with the shipper (ups only) by himself. But we will not guarantee any reimbursement for no insurance purchase.
• All auction sales are final. We can only issue an exchange for the following reasons: Defected Item or wrong Item Shipped.
• All returned item MUST obtain a Return Merchandise Authorization (RMA) Number issued by us before returning. RMA number must be clearly written down on the box/package. Item must be returned and arrived within 14 days after RMA number is issued. Packages unauthorized return will be refused.
• Buyer is responsible for returning the item in its original condition (must have all original parts and packaging, never install). Otherwise, 30% restocking fees will be charged.
• Buyer is responsible for return shipping costs and insurance under any circumstance. All shipping and handling fee will not be returned in any case.

Why Can't I Get Email Response From The Ebay Seller

• We will ONLY answer email during office hours (Mon-Fri 10:00am - 6:00pm PST) except holiday. All emails will be replied in the order it was received the following business day. However, we did receive some customers complain that they have not received our emails. Mostly because our reply emails get into the SPAM/JUNK mail box. So please check those mail folder also or use the "contact seller" on your auction page to contact us directly.

BUYERS ARE SUBJECTED TO BE AGREE WITH OUR POLICY BEFORE YOU PLACE A BID

• Please click page to view our completed Terms and condition.
• Bid responsibly, failure to complete an auction will result in negative feedback and possible eBay suspension.
• Multiple items purchase will be given a 10% off of the total S & H fees.
• We do not answer emails, process orders or make shipment on weekends and holidays.

• We reserve the right to cancel any transaction if there is bid retraction.

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