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Welcome to Hotzone Performance! To make your purchase as simple and easy as possible, please refer to the detailed store policies listed below. After winning an item in auction or completing a Buy It Now purchase, you have two check-out options:
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Payment
We accept Visa, Master, Discover, and American Express Cards. We only accept these cards from U.S. Banks. For International buyers, please use Paypal as your payment method. Hotzone Performance reserves the right to refuse service to anyone attempting fraudulent transactions. |
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Sales Tax
8.75% Tax charges apply to purchases made by residents of California. |
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Shipping
Please note that no shipments will be made to P.O Box address since ship via UPS.
Additional shipping cost will apply for any place outside the 48 contiguous states, For Hawaii, Alaska and Puerto Rico we ship via USPS , and all other international bidders please contact us directly at 909-947-7888, 8:30 to 5:30, Monday to Friday, PST. Canadian shipping: For CANADA we use UPS ONLY, so be aware of your customs/duties fees. All Canadian orders are shipped UPS, no exceptions. Can I have my international order shipped via USPS?
Hotzone Performance does not ship merchandise via the USPS to international locations due to inability to track shipments. |
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Combine shipping This is how it work for combine shipping: our system will charge the full shipping on the item that has the highest shipping cost and automatically offer 1/2 off shipping on your 2nd and up items.
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Customer Service Return Policy
We accept returns within 30 days from the ship date. However, ALL returns must be accompanied by a Return Good Authorization Number (RGA) in order for it to be processed. In some cases, a digital photo of an item or product may need to be taken by the customer and submitted to Hotzone Performance in order to process an RGA Number. Please email us at hotzoneperformance@yahoo.com to obtain this required RGA number.
All good merchandise returns are subjected to a 15% Restocking Fee and can only be accepted under brand-new and un-installed condition. To initiate an exchange, you must follow the same procedures. When no error on our part exists with the shipping of any purchase, you will be subjected to incur the cost associated with re-shipping a package and the original shipping cost is not subjected to a refund.
If we make an error and ship you the wrong part, you need to contact us within 7 days of receiving the product. We will then ship out the correct part to you with a UPS prepaid return label for you to return the wrong part. The prepaid return label is accepted at any UPS stores, UPS locations, and any Staples locations and there is no charge to you. Please note that we require the wrong item to be returned to our facility no later than one month of receiving the correct replacement part, otherwise we will need to charge you for the part. Damaged Shipment or Defects or shortage in Merchandise
Upon receipt of your product, please inspect the packaging to ensure that it has not been damaged. If the packaging or product has been damaged, please contact the shipping carrier immediately to report the damage. Any claims for merchandise defects or shortages must be made within 7 days after receipt of merchandise. We will send a replacement part or replace the merchandise at our discretion. All returns will be credited back to the original form of payment within 10 business days upon receipt.
30-Day Warranty |
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Surface Finish:
Warranty: Yes
Condition: New
SIFFTAS Group Pseudo Attribute:
Manufacturer Part Number:
Interchange Part Number:
Part Brand:
Other Part Number:
Placement on Vehicle:
Returns Accepted: Returns Accepted
Refund will be given as: Money Back
Item must be returned within: 30 Days
Return policy details: We accept returns within 30 days from the purchase date. All returns will be accompanied by a Return Good Authorization Number (RGA). Please email us at hotzoneperformance@yahoo.com to obtain the RGA number. Product must be received within 14 calendar days of the issuance of the RGA#. Please note that you will be responsible for items lost or damaged in-transit, for your security, we highly recommend that you insure the return package and retain your receipt.